Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Can you ship worldwide?
We are PH based and we ship worldwide.
We ship via DHL, super fast shipping. It usually takes less than a week!
How long does shipping take?
Normally 3-5 business days if the item is onhand/in stock
Pre-order items around 10-15days
How do I track my order?
We provide tracking number/waybill number after shipment
Local orders track here - LBC SHIPMENT
International orders track here - DHL Express Shipment - DHL EXPRESS SHIPMENT
Shipping rates?
Kindly refer to estimated shipping rates overseas below
Philippines - ₱180
Asia: 35$
United States: 70$
Europe: 70$
Payment
What is your mode of payment locally, ph based?
Gcash and Bank transfer
What is your mode of payment internationally?
WISE and Paypal
*the buyer will shoulder any charges**
Do you accept installment?
We don't offer installment.
However we do accept 30% downpayment to items above 10,000 PHP, remaining balance must be paid in full within 10 days. Applicable only to residents of Philippines.
For international orders, full payment is required.
This is only applicable if we approved, message us on our instagram account and let's negotiate
Do you offer COD?
We strictly don't offer COD transactions anymore. Payment first policy before shipment
Item
What are the inclusions?
Most purchase inclusions: unit, battery, sd card, charger, strap and freebies.
Due to restrictions for international courier, 1 battery allowed only for every parcel.
How to transfer photos from the camera?
You need a card reader / transferring device, you may purchase on the link below
3 in 1 (micro, sd, usb) - shopee: transfer device direct to phone
sd card reader - lazada: transfer device to phone
How do I return an item?
Kindly click the link below and take time to read
How long does it take to process my return?
Kindly click the link below and take time to read